Warranty Terms and Conditions
- All warranty duration shall base on an Invoice purchased data only. Warranty and refund can’t be claimed in case of absence of warranty receipt.
- During warranty time period any hardware related problem can be repaired with respect to standard warranty policy.
- In the event that the item has been discontinued or not available to exchange, we shall replace it with product of similar function.
- Within 24-Hours of Customer’s complain, services will be provide.
- Minimum one hour is required to examine a faulty unit & right after examine the product. Manager and management decision would be final even after examine the product.
- Replacement of any product within 72-Hours according to settlement.
- Protection of Product Password is customer’s responsibility.
Warranty Not Claimed In Case:
- Any defect arising due to misuse of the unit, damages due to liquid ingress, or physical abuse, or normal wear and tear will not be covered by this warranty.
- The warranty is void if the unit is tampered with, altered or repaired by unauthorized personals, and if the warranty seal on the unit is broken.
- The warranty is void if the Mac number & IMEI of the unit is deleted, defaced or altered rendering it difficult to identify the instrument.
- Damages caused to the unit, by accidents, lightning or any other acts of God are not covered by this warranty.
- Burns due to any reason like power failure or voltage surge will not be covered under warranty.
- The box with serial number must be preserved during the whole warranty period.